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Help center

Short answers for the questions teams ask most. Still stuck? Contact support and we will help.

QR check-in not working

Confirm the session is live, the student is enrolled on the course, and the phone camera can read the code clearly.

Check that the lecturer started the session and that students are scanning the current QR, not a photo from earlier.

Filter by course or department, then export. Percentages use unique students per session.

Admins invite staff. Lecturers only see their courses. Students use the mobile app only.

Common next reads

Email support@eduseat.ng or use the contact form, we reply from the EduSeat team.